Prince Consort Road | Gateshead | NE8 1NB

New Triage System for Appointments

From Wednesday 5th November 2025 we will be operating a new triage system for appointments with our clinicians. We hope that this will be a more efficient way for all patients to obtain the care that they need.

As usual, you will be asked by our reception team the reason for your appointment request. You may be booked an appointment at the surgery, signposted elsewhere, or asked to submit an eConsult, so that a GP can decide who is the best person to treat you.

Please bear with us while we introduce this new system.

The link to eConsult is on our homepage.

Phone Lines to Open from 8:00am
From Monday 15th December 2025, our phone lines will be open from 8:00am for appointment requests and all other general enquiries. Post expires at 11:21pm ...
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New Triage System for Appointments
From Wednesday 5th November 2025 we will be operating a new triage system for appointments with our clinicians. We hope that this will be a ...
Read More →
Our New Website
This is our new website design. With patients’ needs at the heart of everything we do, our website has been designed to make it easy ...
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