Managemant Staff
Elaine Trevena: Practice Manager
The Practice Manager is responsible for the smooth and efficient running of the Practice as well as the Administration
Amy Smith: Deputy Practice Manager
Kelsey Bambrough: Deputy Practice Manager
Admin Staff
Carolyn Harris: Administrator
Amber McCartney: Administrator
Julie Connelly: Secretary
Natasha Henderson: Reception Team Leader / Secretary
Ami Robinson: Reception Team Leader
Reception Team
Chloe | Katie | Georgia | Kay | Rachel | Mishelle | Jasmine
Our team of receptionists are your first point of contact. When telephoning for medical attention the receptionist may ask you for a few details. All reception staff are fully trained and ask for these details in order that we can help you in the most appropriate way. Our receptionists are very busy at certain times of the day and we ask that you be patient. The Receptionists ease the flow of patients for the Doctors, Nurses and Health Professionals and keep the practice running smoothly. They are here to help you.
Sometimes they may need to ask for further details. They are not being nosey and are bound by the same rules of confidentiality as the Doctors and Nurses. All medical information, which is held on your behalf, is governed by the Data Protection Act and staff are vigilant in ensuring that only essential information is made known to other practice staff.
Receptionists are the engine house of the surgery, doing a wide range of administrative jobs, answering telephone calls and greeting patients at the counter. At times there may be slight delays so please be patient until they can attend to you.