Think Pharmacy First
The Pharmacy First scheme was launched by the government and NHS England on 31 January 2024 to give patients quick and accessible care and ease pressure on GP services. Patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription. But what does it […]
Your Practice Charter
Dear Patient, GPs and their practice teams provide the vast majority of NHS care outside of hospitals, supporting you and your family throughout your lives. In a perfect world, we want to be able to offer every patient: Safety – prompt access to a GP or practice nurse you trust, with well-staffed surgeries and enough […]
Travel Vaccinations
In line with current NHS England regulations, only the following vaccinations are available free of charge on the NHS. diphtheria, polio and tetanus (combined booster) typhoid hepatitis A It is important to get your vaccinations as early as possible – at least 6 weeks before you travel. If you require any other vaccinations relating to […]
Worried about someone’s safety?
In an emergency, please call 999 Domestic Abuse: Are you in immediate danger? If you are in immediate danger, or someone you know is, call 999 straight away and ask for the police. If it is not safe for you to speak, the police can still help you by using ther ‘Silent Solution’. Simply stay […]
Gateshead Central South (GCS) PCN
About Primary Care Networks A primary Care Network is a group of GP Practices working together with: community mental health social care pharmacy hospital voluntary services in their local areas. PCNs build on existing primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care for people close […]
Community Team
Practice Midwife The Community Midwife usually visits the practice two afternoons each week and she provides most of the Ante-Natal care for our patients. If you have a positive home pregnancy test you can self refer to the midwife – please ask at reception for a form. Community Nursing Team We have good links with […]
Our Clinical Team
Doctors: Dr Stephen Potter Dr Ros Bramhall Dr Faye Damant Dr Tennyson Nadah Dr Karen Hemmings Dr Anna Mowat Dr Samuel Maxwell Dr Zeeshan Imam Nurse Practitioners: Mrs Janet Hardingham Ms Victoria Bright Practice Nurse: Mrs Dawn Barnsley: Practice Nurse Our Nurse provides a wide range of services, which include: Cervical Smear Tests Wound and […]
Friends and Family Survey: Results
2023 August | October | November
Friends and Family Survey
The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. It asks people if they would recommend the services they have used and offers a range of responses. When combined with supplementary follow-up […]
Patient Group
Would you like to be more involved in how the practice runs? Would you like to help shape new ways of working and be involved in patient forums? As part of our community, you can get involved: We have a large and inclusive ‘virtual’ patient participation group. Any patient who has an email address can […]
Register for Online Access
Requesting Online Access Please complete our short form below to request Online Access if you are not already signed up to use the NHS App. Your completed form will be emailed to the Practice, you will also receive a copy. Please click the link for more information about online access. These guides are ‘Easy Read […]
Register as a Carer
What is a Carer? “A carer is a person who provides care for someone who, because of a long term illness, mental health condition, addiction, disability or old age is not able to care for themselves without support.” Care includes: washing dressing bathing feeding supervision ensuring safety helping someone manage their financial/domestic affairs mental health […]
Management and Admin Teams
Managemant Staff Elaine Trevena: Practice Manager The Practice Manager is responsible for the smooth and efficient running of the Practice as well as the Administration Amy Smith: Deputy Practice Manager Kelsey Bambrough: Deputy Practice Manager Admin Staff Carolyn Harris: Administrator Amber McCartney: Administrator Julie Connelly: Secretary Natasha Henderson: Reception Team Leader / Secretary Ami Robinson: […]
GPs are on your side
Did you know…? The Government gives this practice just £107.57 for each patient, whatever their health needs. That’s less than the cost of a TV licence. This means we’re only given 30p a day for every patient registered with us – less than the cost of an apple. GPs want the same things that you do. […]
Accessible Information Standard
Making Health Care Information Accessible The aim of the accessible information standard is to make sure that people with a medical condition which affects their ability to communicate, get information that they can access and understand, and have any communication support they might need The standard tells organisations how to make information accessible to people […]
Care Quality Commission (CQC)
July 06 2023 During a monthly review of our data: We carried out a review of the data available to us about Central Gateshead Medical Group on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage. This could change at any […]
Compliance with Opt-Out
Statement to Demonstrate Compliance with Opt-Out How the NHS and care services use your information for purposes beyond your individual care Whenever you use a health or care service, such as attending Accident and Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this […]
Compliments and Complaints
Let the Practice know your views Central Gateshead Medical Group is always looking for ways to improve the services it offers to patients. To do this effectively, the practice needs to know what you think about the services you receive. We would like to hear your view—tell us about what we do best, what we don’t […]
Zero Tolerance Policy
This Practice adopts a ZERO TOLERANCE approach to violence and aggression. Aggressive and violent behaviour is considered to be any personal, threatening or abusive language (cursing or swearing), gestures (including sexual), physical contact, derogatory sexual or racial remarks, shouting at any persons or applying force to any Practice property or the property of any persons […]
Choosing Well
Choose the right service for you Self Care The best choice for Minor Illness Self Care The best choice for minor illnesses: Try the NHS online symptom checker Keep a well stocked medicine cabinet, guidance can be found at: https://www.nhs.uk/medicines/ Patient.co.uk is an online resource loaded with tips and advice on the different self care options and […]
How to get the best from your GP Appointment
Top Tips…. Ask yourself: How important is it that I’m seen quickly, or would I be better waiting for an appointment with a particular GP? If you have a long-term condition you’ll probably benefit from a GP who knows you. GP Running Late… Don’t be put off by a GP who runs late – they […]
Requesting a Home Visit
Within our Practice Boundary Home visits are for housebound patients living within our Practice boundary, who are not able to travel to the surgery. If you are either incapacitated or too ill to come to the Surgery you may request a home visit. Please telephone before 10:30am if possible, so that the Doctors can plan […]
Private Fees
Fees and Charges for Non NHS Services The services detailed in this table are NOT funded by the NHS, so have an associated cost. Please note: Where prices state ‘start from’ the practice will decide, depending on complexity / length of forms, the total cost prior to completion of work. Cash and card payments accepted. […]
Antibiotic Use
Use of antibiotics Antibiotics are important medicines to help treat infections that are caused by bacteria. Different antibiotics are used to kill different types of bacteria. They can be used to treat relatively mild conditions such as acne as well as potentially life-threatening conditions such as pneumonia (a type of lung infection). Antibiotics are usually […]
How to Register with Us
Registration Form: It is quick and secure to register with the surgery online. Click the link ‘Register with the surgery’ to complete the Registration Form: The areas we cover: all postcodes within NE8 parts of NE9 NE10 NE11 Please contact reception if you are unsure whether we cover your address. Out of Area Registration From […]
Privacy Policy
CGMG Privacy Policy This privacy policy sets out how Central Gateshead Medical Group uses and protects any information that you give Central Gateshead Medical Group when you use this website. Central Gateshead Medical Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can […]
Website Disclaimer
By visiting this website you agree to accept the terms of use set out below. Please be aware that these may change at any time without notice. Terms of use This website is maintained by Central Gateshead Medical Group. While we try to ensure the information is accurate and up-to-date Central Gateshead Medical Group provides […]
Accessibility Statement
Statement We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. This section explains how we ensure that our […]
Self Referrals
Using the Self Referrals All of the services below can be used with a self-referral if you meet the criteria listed. If you do not meet the criteria or do not think you are eligible for self-referral, then you may still be eligible to use the service but would need to discuss with a Doctor […]