Our Practice Clinical Staff
We have the following Clinical Staff: 8 GPs 2 Nurse Practitioners 1 Registered Practice Nurse 3 Healthcare Assistants 1 Practice Pharmacists and 2 PCN Pharmacists Registrars Registrars are fully qualified Doctors who have chosen to specialise and undertake further training in General Practice. We usually have two registrars at the practice – they work independently […]
Patient Guide to Services (RCGP)
It’s Your Practice: A patient guide to GP services has been put together by the Royal College of General Practitioners (RCGP) for patients. This guide has been produced as part of the RCGP’s aim to build stronger relationships between you and your doctors and encourage the involvement and inclusion of you in your own care. […]
I need a sick/fit note
We can offer you a fit/sick note in most instances if you have already been seen by another health service: A&E Out Patient Walk-in Clinics Please raise your request in eConsult
Life Threatening Emergencies
For real life-threatening emergences such as those below: RING 999 Chest pain (suspected heart attack) Suspected stroke Suspected meningitis Anaphylactic shock (severe allergy) Heavy bleeding or deep lacerations Fluctuating levels of consciousness or completely unconscious Difficulty breathing or stopped breathing with a change in colour New seizure, fit or uncontrollable shaking For immediately serious conditions […]
Our Appointments Explained
There are 4 types of appointments: Same day – a limited selection of appointments are released each morning at 8:30am each morning. These appointments tend to be used for new illnesses/conditions that are more urgent and need to be seen the same day. In advance – appointments in advance that are booked after a GP […]
How to book an appointment
We operate a triage system for the majority of our appointments with our GPs and Nurse Practitioners. The best way to get an appointment with a clinician is to submit an eConsult, (the link for this is on our homepage). Your eConsult will then be triaged by a GP who will decide who is the […]
Complaints
We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as […]
Access to Records
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do […]
Confidentiality and Medical Records
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances: To provide further medical treatment for you e.g. from district nurses and hospital services. To help you get other services e.g. from the social work department. This requires your consent. […]
Disabled Facilities
Our Surgery is fully accessible for wheelchairs We have disabled toilet facilities Hearing Air Loop System available at reception
Our Practice Services and Clinics
Ante-Natal Clinic The community midwife usually holds 2 clinics per week (Tuesday & Wednesday). If you have a positive home pregnancy test you can self-refer to the midwife by completing a form at Reception. Childhood Immunisations If your child is due an immunisation you will be sent a reminder to book an appointment from the […]
How do I order repeat prescriptions?
There are various ways to order your medicines: Download an App (such as the NHS App or Patient Access) on your mobile phone or tablet Tick the items you need on the white section of your prescription and return it to the practice – either by post or in the boxes in reception Some pharmacies […]
Help Us to help You
Practices can be busy places and staff try hard to accommodate their patients – in return you are asked to behave in a polite and considerate manner. It would be appreciated if you would help your Practice keep surgeries running smoothly and ensure that patients are seen at the right time, by: When you have […]
About Us
Our aim is to provide a high quality, caring and personal health care service to our whole patient population by: Putting our patients at the centre of what we do Having a highly qualified and trained multi-professional integrated primary Healthcare Team Offering our services in a safe, supportive and suitably equipped environment, using technological advances […]